Calphalon KNS17C Contemporary 17-Piece Knife Block Set

Review Calphalon KNS17C Contemporary 17-Piece Knife Block Set


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Calphalon Contemporary Cutlery 17pc Set
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Technical Details

- Set Includes: 4.5" Parer, 6" Utility, 8" Slicer, 8" Chef's, 8" Bread, 7" Santoku, 8 Steak Knives, Kitchen Shears, 10" Steel, and Block
- High carbon, no-stain German steel from tip to tang. Sharpens more easily than ordinary stainless and maintains its edge longer. Resists rust, stains, discoloration.
- Full tang provides better balance and superior strength
- One piece forging of blade, bolster and tang for long-lasting durability. No parts to separate.
- Ergonomic grip handle uniquely contoured for one size fits all comfort.
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Customer Buzz
 "Bad quality and worse customer service" 2010-09-23
By KARINA FUNCIA MURGEL
Think long and hard before buying these! You'll have to count on your luck that they will be stainless at all and if not that you'll get you money back.

I bought a 14-piece set less than 2 months ago. I followed all the instructions - handwashed, dried and stored appropriately. Still, after very light use and in less than two months all the knives I ever used are covered in rust stains - unsightly and unsafe.

Contacted customer support and they said well, sometimes they do stain! No apology in sight(view full quote below) and that I should pay more money for a special cleaning product to try to fix it. Failing that, more money from MY pocket to send the knives in and, provided I passed THEIR inspection, they might consider a return after 3 weeks. I wonder if the knives are so thoroughly inspected BEFORE they put on sale!

I have never paid this much money on such low quality product and customer service. I had 5 dollar sets last longer.

Never buying from Calphalon again and I would NOT recommend it to anyone.

Perhaps I had bad luck but consider what you may be in for before making a purchase.



This is the actual quote from their customer service support

"Dear Karina,

Thank you for contacting Calphalon. We appreciate your interest in our products. All Calphalon cutlery is made from high carbon, no stain steel. WHILE OUR STAINLESS IS RESISTANT TO STAINS AND RUSTING, CERTAINLY IT IS POSSIBLE THAT THE KNIVES COULD STAIN UNDER THE RIGHT CONDITIONS. We recommend removing the discoloration with Bar Keeper's Friend powdered stainless cleaner.

If the stains persist, you may certainly return any item for inspection under the warranty. Please pack all cutlery items very carefully.

Please be sure to include:

A letter with a brief description of the reason for the return.

Name

Address - Please include a street address, UPS(tm) and FedEx® cannot deliver to a P.O. Box

Telephone number

Email address (optional)

Warranty returns are generally processed within 15 working days (3 weeks). Please send your package via PRE-PAID FREIGHT. We recommend shipping via UPS(tm) Ground or FedEx® Ground. If you choose another shipping service, please be sure to insure the parcel. Please return the cookware or other product to:

Calphalon Consumer Returns

315 Matzinger Road - Bldg. C

Toledo, Ohio 43612

Please feel free to contact us if you have any additional questions or concerns. You may also call us directly at 1-800-809-PANS (7267). Our hours of operation are Monday through Friday from 8:00am - 5:00pm EST. Please note that when you call any of our representatives are able to directly answer your question.

Sincerely,

(name ommited)

Calphalon Customer Service"

Customer Buzz
 "Heavy and well balanced" 2010-08-29
By Evan Eberhardt
I have had this set of knives for 3 years now and they have performed quite well. I was cutting up many big watermelons this past summer with the chef's nice and it performed like a champ. I bought these Caphalons for the way they felt and plus they have a nice look in the kitchen (each knife is also labeled at the base, which is handy). I like heavier knives and these are indeed that. The blades are thick and very sturdy. They do need to be sharpened somewhat regularly though, perhaps every tenth use, but that is the nature of knives (if it seems that you are using too much force to be cutting food, then the blade probably needs sharpening). I have no doubt these will last many more years. I also never put them in the dishwasher and have had no issues with rusting. You are not supposed to put any cutlery in the dishwasher from what I know (they all tend to rust). It is overkill anyway as hand washing only takes a few seconds. Calphalon did a nice job on this set.

Customer Buzz
 "knife care" 2010-05-07
By Harvey (Detroit, MI USA)
Received the set as a present, probably a good idea to wash anything from the store before use... I did, and now the handles are ruined. Hopefully I can return them and exchange for same or similar set. DO NOT WASH IN DASHWASHER, as another review said, hot dry and hard water are an awful combo. There is no warning of this on the box, and no warning of the fight you'll have with your wife after you're thoughtfulness and consideration to wash the knives turns to a nightmare...



The knifes feel great for balance, handle weight = blade weight so they handle freely. We'll probably return them and repurchase the same set, so that says a lot. Steak knifes look like they'll be a pain to clean and will probably shred your sponge. Sorry this is so scatter brained, that's me, enjoy the knives!

Customer Buzz
 "Steacks knifes made of asian stell and all rust quickly" 2010-04-25
By Philippe Cand (Scottsdale, AZ United States)
Hi, At first this set seemed better than competition.

Unfortunately I was first disappointed to note that not the entire set was made of "German Steel", the steaks knife are made of "Asian Steel".

Second disappointment, after 1 week, both a steak knife and the bone parer knife showed a stain of rust.

So I returned this and will try to find something like the old knifes I have for over 30 years and never showed a rust stain. I will try to stay away from "Made in China German Steel". Need to read the fine print.

Customer Buzz
 "Great look and feel, but disappointed" 2010-03-21
By T. Malia (Upstate NY)
It seems like we have bought new knives every few years for one reason or another, but two years ago, I decided I was going to buy a nice set for my wife for Christmas. I wanted the "lifetime purchase" this time. We don't do a lot of cooking, the knives are mostly for the steaks and bread. At the store, I really liked these knives... they are simple yet a touch of elegance. They have a very nice heft to them, and they are balanced very well, and they fit the hand well. The scissors get used for all kinds of things, and they are nice; the bread knive is good. The larger butcher style knives are simply dull, and feel more dangerous than confidence inspiring. But all that is fine for us... its just the steak knives that really give me pause, but that is by far what we use the most. The problem is that the serrated design is very fine, and from the very first cut, the teeth "load up". By this I mean that the steak ends up filling all the gaps in the serrations and when the knife comes out you can barely tell it is a serrated knife anymore. You can keep cutting, and they will work, but the effort goes up and the mess of meat that is stuck to the knife after every cut is frustrating. There's nothing you can really do about it, just keep cutting and put it in the dishwasher, or use a napkin to carefully pull the remnants out. I've never had a knife do this before... I've had duller knives for sure, but its almost like I'd rather have a clean knife that is less sharp than a sharp one that loads up and acts dull.

Semi-related, I bought the full Calphalon pots and pans set at the same time for all the same in-store feelings. Now, after a couple of years use, the frying pans have been passed to the trash can... the non-stick coating just started peeling / flaking off, and the thought of that in the food is horrible (read up on it... not good to eat teflon). Its like they got so close on both products, but has left me assured I won't buy either again.


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